AI is hot stuff and many tools are marketed as AI tools. But what is an AI tool and how does it differentiate from a non-AI tool?


Intervention is the key differentiator. When developing intelligent tools, the interaction should be intervention - it is, after all, intelligent. Just like we delegate tasks to intelligent beings with the assumption that the person is capable, only to intervene when things go wrong.

Let's take an example: A system to assist with accounting. The non-AI system lets users enter accounts for settlement, potentially recommending accounts. The AI system settles accounts with a key belief that it is done correctly. The user can, however, intervene when the result seems of and let the system know how the correct settlement. The system should be transparent about its planning and easily let the user correct settlements.